This Privacy Policy explains how Chalk & Print processes personal data when you use signchalkkarat.rest, contact us, upload files, request print services, or arrange collection or local delivery in Hinnerup.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the requested service and keep records only as needed for operational and legal purposes.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. If a request cannot be fully granted, we will explain the reason to the extent required by law.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of data you provided. Some requests may be limited where we must keep information for legal, security, or accounting reasons.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concern involved. We may ask for information needed to verify your identity and to locate the relevant records, and we will respond within the period required by applicable law.
Inquiry records, order files, and related communications are retained for the period needed to manage the request, complete production, handle follow-up, and meet accounting or legal obligations. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law or necessary to resolve a dispute.
The updated version will apply from the stated effective date. If a change is material, we will take reasonable steps to make it visible on the site or through another appropriate notice channel before or after it takes effect.
We may process contact details, inquiry content, uploaded image files, file specifications, order details, payment-related information, delivery or collection preferences, and technical data such as device and usage information. Where relevant, we also process communication records and information needed to review file resolution, profile settings, size, paper choice, and production instructions.
We receive data when you contact us by email or form, upload files for review or production, request a quote, approve a test print, or arrange collection or delivery. We also collect limited information automatically through website operation, such as basic usage logs and cookie-related data, and may receive payment confirmation or delivery-related information from service providers involved in the transaction.
The site may use essential cookies that are necessary for security and core functions, preference cookies that remember selected settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
You can manage or block cookies through your browser settings and, where available, through the site’s cookie controls. If you disable certain cookies, parts of the site may not function as intended, including form handling, preference storage, or basic performance measurement.
We use personal data to respond to inquiries, review uploaded files, prepare quotes, manage test print and final print approvals, produce ordered items, arrange payment and local delivery or collection, maintain business records, operate the website, and address security, fraud prevention, and legal compliance needs.
We may share data with payment processors, delivery or collection partners, hosting and technical providers, and other vendors that support order handling, file transfer, communications, or site operation. These parties may process data on our instructions and are expected to use it only for the services they provide to us.
We may share personal data with authorities, courts, or other parties when required to comply with law, enforce our terms, protect our rights, or respond to a lawful request. We may also disclose information where necessary to prevent fraud, address security issues, or support a legal claim.
